Rustic Primitive Wood Retail Store Product Display Fixtures & Shelving
Rustic Wood Retail Store Product Display Fixtures & Shelving
Jasper, GA
JBROTHER
Frequently Asked Questions (FAQs)
Thank you for your interest in J. Brothers & Compan
y, Inc. We have creative solutions to your rustic wood retail fixture and creative wood packaging, wood box and product display needs!
We can help with Rustic Wood Retail Store Fixtures, Franchise wood fixtures, Wooden Cabinets, Wood Crates, Wood Wine Boxes, Wood Olive Oil Boxes, Salt Cellars, Gondolas, Sideboards, Branding Iron Logos, Wood Branding, Wood Shelving, Bookcases, Cash Wrap Sales Counters, Gondola Display Units, Spice Racks, Olive Oil Wall Racks, Wood Olive Oil Gift Box, Rustic Wood Mall Kiosks, Wood Display Barrels, Mini Chalk Boards, Sandwich Board Chalk Boards, unfinished wood retail displays, Wood Crates & Wood Box Gift Packaging Solutions.
Here are the answers to some commonly asked questions:
- Q How long does it take to make my custom product(s)?
A Much care and time goes into the production of your custom wood retail fixtures! Our lead time is approximately 6-8 weeks, with the possibility of it being sooner or slightly longer during certain seasons. This is pretty much the industry standard. If you have time constraints, please discuss this with us! If you are opening a new store, your fixtures are one of the first things you should plan on ordering once you have your location.
- Q I have an idea for a wood product that I can't find
anywhere or I've seen something similar to what I'm
looking for but not quite...can you help? A Absolutely! Tell us your vision...we can help make it a reality!! If you
have sketches (yes, we accept napkin drawings) or photos or even just a verbal description. We will put our talented designers to work making the perfect solution for your needs!- Q What does "Rustic Primitive" mean exactly?
A We specialize in Rustic Primitive Wood retail fixtures...that's our thing, it's all we do & we do it well (or so we are told by our many clients)! Rustic wood display fixtures are generally characterized by naturally occurring blemishes & distressing, unfilled nail holes, knotholes, unusual woodgrain patterns and lots of "character"! Our fixtures are made to look like the hand-crafted, primitive, imperfect, built-to-last furnishings made by the talented carpenters of yesteryear. If this is the look you are going for, you have absolutely come to the right place!
- Q What about shipping?
A We always ship the most economical way. For full truckload shipments of full-store orders, we either use UPS Freight or one of our trusted private freight carriers...whomever is offering our client the best rate at the time! We aren't in business to make a profit on shipping charges. We only charge our customers actual shipping costs and pass on our many discounts to our customers.
If you are currently using a preferred shipping company, we have no problem with Customer Arranged Pickups (CAP) with your particular shipping company if that's what you want...we will have your order ready and waiting!PLEASE NOTE: As with almost all full truckload and Less-than-Truckload freight shipments (LTL), there will only be a driver and not a delivery team. Shipping will always be CURBSIDE OR DOCKSIDE (if you have a loading dock) and the customer is responsible for unloading their order from the truck and getting it inside.This may require recruiting a few helpers and a floor dolly, but it's a pretty simple process. Ask for details...we're happy to answer any questions you might have!
We ship anywhere in the US, Caribbean and Canada, as well as some parts of Europe.
- Q Do you work with store designers & franchises?
A We sure do! Whether you are an existing franchise or one that's getting ready to launch, let us put our expertise to work for you. Give us a call and let's talk!
- Q So, how do I order?
A Just send us an email and let us know how we can help. Since all of our products are custom made, everything you see can be adjusted or made to your specifications. PLEASE INCLUDE AS MUCH INFORMATION AS YOU CAN SO WE CAN PROVIDE YOU WITH A QUOTE AS QUICKLY AS POSSIBLE: QUANTITIES, DIMENSIONS, STAINED OR "NATURAL", PHOTOS (or reference images on our website or send us a link)
- Q What about returns?
- A Unfortunately, everything we do is considered a custom order so returns will not be allowed. We will of course work with you to rectify individual situations...we want our customers to be happy!
- Q Do you have a showroom? How can you help me plan my store if I'm not nearby? How does this work?
- A Our Georgia warehouse facilities do not have a showroom. It doesn't matter if you are in Georgia, California, Hawaii or Canada...we can help with your store fixtures! We have helped plan & design retail fixtures all across the the US and all of the above locations, all without meeting face-to-face! The process is simple: let us know the type of display(s) you are interested in and the dimensions of each. If you have a photo or sketch, or you've seen something on our website (or elsewhere) that you like, send it along! If you have attachments, you can send them directly to JBrothers@ellijay.com. We'd love to see your retail space floor plan if you have one.
Rustic Wood Retail Store Product Display Fixtures & Shelving
Jasper, GA
JBROTHER